Kaizen training for Bank of Asia CJSC employees
At the moment, our bank is training in Kaizen, which means continuous improvement.
The training is carried out thanks to the cooperation of the bank with the Kyrgyz-Japanese Center of Human Development, the trainer is Tetsuo Fukuyama, who introduced this method of doing business in large international companies.
Having vast experience working with international companies, as well as directly with commercial banks, he brought a new direction of service “Lean Banking”. The country of the rising sun has always been famous for its perfect service, so the first attempts to introduce this method in Japan were most successful, moreover, most Western countries switched to Kaizen.
We, in turn, also try to keep up with leading companies and today's training is very useful for Bank of Asia CJSC. The management, all branch directors and heads of significant divisions take a direct part in the training, together with the trainer, students consider and discuss each case, come to a common opinion together and simply share their work experience. Our employees carefully listen to Tetsuo Fukuyama and emphasize for themselves the main points that they can introduce to improve and transform the bank. One of our values is “Satisfied customer”, we want to be not just a bank, but specifically support and support for our customers, to be closer and be accessible to everyone.
